Question 1

Do you offer free consultations?

Accepted Answer

Yes, I offer a 20 minute phone consultation to new clients. In this session, you can assess fit and ask any questions. Please book an appointment here.(https://aws-portal.owlpractice.ca/rbcounselling/booking)

Question 2

What is a trauma-informed therapist?

Accepted Answer

When searching for a therapist, you may come across the term “trauma-informed therapist.” But what does that actually mean — and how can it help you on your healing journey?

What Is a Trauma-Informed Therapist?
A trauma-informed therapist is a mental health professional who understands how deeply trauma can affect your thoughts, emotions, and even your body. Instead of focusing only on symptoms, trauma-informed care takes into account:
 • The prevalence of trauma – Many people have lived through overwhelming or painful events.
 • The effects of trauma – Trauma can shape how your nervous system responds to stress, how you relate to others, and how safe you feel in the world.
 • The importance of safety and trust – Healing happens when you feel safe, respected, and in control during therapy.
Being trauma-informed means therapy is not just about “talking through problems.” It’s about creating a safe space where both your mind and body are supported.
Why Is Trauma-Informed Therapy Important?
Trauma can leave lasting imprints. It doesn’t just live in your memories — it can live in your nervous system, showing up as anxiety, hypervigilance, disconnection, or even physical symptoms.
Without a trauma-informed approach, therapy risks moving too quickly or overlooking how your body holds onto trauma. That can feel invalidating, or even retraumatizing.
A trauma-informed therapist works differently:
 • Prioritizes safety: The first step is always making sure you feel safe and comfortable.
 • Paces therapy carefully: You won’t be pushed further than you’re ready for.
 • Empowers you: You set the pace, and your voice matters at every stage.
 • Respects mind-body connection: Therapy integrates not just your thoughts, but also your body’s responses.

What to Expect in Trauma-Informed Therapy
Working with a trauma-informed therapist like me means you can expect:
 • A judgment-free environment where your story is honored.
 • Sessions designed to match your comfort level and readiness.
 • Tools and strategies for managing stress and grounding your body.
 • A focus on both mind and body, recognizing how trauma shows up physically.
 • Innovative approaches (like my method, Therapy in Motion) that use movement and talk therapy together to unlock deeper healing.

Question 3

How much does therapy cost? Do you offer sliding scale?

Accepted Answer

Standard Individual 60 minute sessions $250
Standard Couples/Family 60 minute sessions $300

Sliding scale and affordable counselling is offered based on each clients case.

Question 4

Where are you located? Do you offer in-person therapy?

Accepted Answer

Virtual. 
Some in person appointments might be available in the Richmond Hill area upon request.

Question 5

What is your cancellation policy?

Accepted Answer

Your appointment is reserved for you. 
Please ensure that you give us 48 hours notice before any cancellations or rescheduling. Otherwise, you will be charged the full fee.

Question 6

Do you accept insurance?

Accepted Answer

Psychotherapy services are not covered by OHIP. However, they are covered by most extended health benefits. 
Please check if your unique benefits package includes coverage for our services. No direct billing.

Question 7

What should I expect during my first therapy session?

Accepted Answer

During your first therapy session, we’ll get to know each other and discuss your reasons for seeking therapy. We’ll talk about your goals, any current challenges you’re facing, and review practical details like session frequency and confidentiality. This initial session is a safe space to ask any questions you have and to help you decide if you feel comfortable moving forward together.

Question 8

How do I make payments?

Accepted Answer

Payments can be received via credit card or through e-transfer to ramonabcounsellingservices@gmail.com(mailto:ramonabcounsellingservices@gmail.com)

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